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FREE UK SHIPPING ON ORDERS OVER £50

 

Delivery

SHIPPING

Most orders are shipped with Royal Mail on a tracked and insured service, outsized packages will be shipped with UPS.

We will dispatch all orders received by 1pm on the same working day, all orders received after 1pm will be dispatched the next working day (working days being Monday - Friday inclusive).
Please note that we are a small independent company and although we will always endevour to ship to this time frame we will be under pressure during busy shopping periods, please allow an extra couple of days at Christmas and during sale periods.
Please ensure that someone will be at the delivery address to accept the goods on the day of delivery.

UK

We offer free delivery on all orders over £50 - orders with free delivery will be packaged in a grey mail bag and shipped with Royal Mail on either a Tracked 48 Hour Service or a First Class Recorded Delivery Service depending on the size of the package.

We also offer Express Delivery - orders with Express Delivery will be prioritised through our despatch process, they will be boxed and shipped with Royal Mail on a Tracked 24 Hour Service.

EUROPE

All European orders are shipped with Royal Mail on an Airsure service where available or an International Signed For service where not. Both services are tracked and insured and delivery can be expected between 2 - 5 working days from shipping. Prices are calculated by weight, will be calculated on our site and displayed before checkout. Prices start at just £12.

REST OF WORLD

All orders for delivery outside of Europe are shipped with Royal Mail on an Airsure service where available or an International Signed For service where not. Both services are tracked and insured and delivery can be expected within 7 working days from shipping. Prices are calculated by weight, will be calculated on our site and displayed before checkout. Prices start at just £12.

IMPORTANT iNFORMATION

Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

In the unlikely event of a lost parcel we will either send out a replacement item or refund in full if a replacement is not available. A parcel will not be classed as lost until 20 working days has passed since the parcel's dispatch.
Any items returned to us by the delivery company due to failed delivery because the customer either gave incorrect delivery details or was not at the delivery address when delivery was attempted will be refunded in full less our delivery costs.